Terms And Condition
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Tour Price
Includes:
- Hotel accommodations and surcharges
- Local ground transportation
- Airport transfers upon arrival and exit (where applicable)
- Sightseeing and entrance fees per itinerary
- Cultural shows and admission charges as specified
- Daily meals as specified
- English-speaking guides throughout tour
- Baggage handling
Excludes:
Features
Deposit and completed reservation forms should arrive at least 70 days in advance. The deposit is (the amount specified for each tour in US Dollars or Euros) per person and can only be paid by cash or wire transfer.
Final Payment
Final payment must be received by the Company 28 days prior to departure date. Failure to comply with this requirement will result in automatic cancellation of reservation and forfeiture of deposit. In the event that reservation is made within 28 days of departure, full payment must be made immediately upon confirmation. The Company accepts cash, money order, or bank wire transfer. At the Company’s discretion final payment by a major credit card may be accepted subject to a 3% surcharge. Credit card payment must be accompanied by a completed authorization form and by paying with a credit card the client agrees that any refund claims and/or discrepancies on non-delivered services will be sent to the Company and that the client waives and relinquishes any and all rights to charge back items against the credit card.
Terms and Condition
All prices are based on foreign exchange rates at the time of publication. Prices may change in the event of increased land or air costs that are beyond the Company’s control. The Company reserves the right to alter the price of any tour at any time. To minimize the inconvenience to the client, the Company strives to notify the client of such cost increases 70 days prior to departure if not sooner.
Date Change and Transfer of Booking
Change of departure date after confirmation is not permitted. Transfer of booking to another person may be accepted, subject to an administration fee of $100 per person, and the client is responsible for any changes in their arrangements for air transport.
Health and Fitness Requirements
The Company is unable to accommodate participants with physical or mental disability who require special attention. Some of our tours involve frequent and strenuous walking and stair climbing. A high level of fitness is required of all clients for those types of tours. A client who is deemed to be unreasonably impeding the progress of the tour due to physical disability will be removed from the tour at the client’s expense. Clients may elect not to participate in certain activities during the tour if they believe it may be uncomfortable.
Insurance
The Company strongly recommends that all travellers purchase trip cancellation and interruption, hospital and medical, and baggage insurance to protect their travel plans.
Baggage
During the tour each client is limited to two pieces of checked luggage, which must weigh no more than 23kg (50 lbs) each. One carry-on weighing no more than 5kg is allowed. This allowed weight may vary from airline to airline. Please cross check with your own air carrier for their policy on baggage allowed.
Responsible Behavior
The client agrees to abide by the authority of the tour leader or our local agents. Conduct or behaviour causing danger, distress or annoyance to the group will be tolerated. Any expenses incurred as a result of the client’s removal will be the client’s responsibility.
Complaints and Claims against the Company
Any complaint must be brought to the attention of the tour leader or local guide immediately while on the tour. Any claim against the Company must be filed in writing and be received by the Company within 30 days upon completion of the tour. Reservation with the Company confirms that the client has read, understood and agreed to each and all of the above terms and conditions...